Applications Engineer, Industrial Automation/Robotics

Boston area robotics company, amazing technology and leadership!!

The Applications Engineer will work closely with customers to best understand their technical needs and effectively translates customer needs to design requirements in partnership with the product development team. This role provides product training and helps the customer get the most out of our products in the shortest time feasible. Key areas of responsibilities include pre-sale support, project engineering, post-sales and service support, product training, tradeshow and marketing support, and creating necessary documentation.

Primary Responsibilities:

  • Partner with sales team to determine customer requirements
  • Build and test End of Arm Tooling (EOAT) prototypes for applications
  • Program and tune 3D vision system
  • Develop robot programs to verify application feasibility
  • Own technical relationship with customer
  • Simultaneously manage multiple customer projects to ensure that all relevant technical information is documented, and products are delivered on time.
  • Provide applications engineering support (robot setup and testing) for development engineering
  • Support on-site installs and maintenance
  • Provide phone (tech) support and troubleshooting for customers
  • Provide training for customers and employees
  • Design, build, and program tradeshow systems as and represent us as technical expert
  • Provide applications engineering support (incl. creating use case videos) to marketing team
  • Ensure technical manuals are correct and complete
  • Develop application notes to expand on manuals as needed

Requirements:

  • BS in Mechanical or Electrical Engineering; specialization in robotics preferred
  • Minimum 2 years’ experience working in Applications Engineering role or similar
  • Ability to program and work with robots typically used in industrial or general automation (e.g., one or more of ABB, Fanuc, Kuka, Yaskawa)
  • Experience with industrial controls (e.g., studio5000) preferred
  • Experience with 3D design modeling tools; Solidworks experience preferred
  • Experience with vision system preferred
  • Strong written and verbal communication skills and experience with MS Office suite
  • Experience working with SalesForce preferred
  • Start-up experience preferred

Strategic Account Manager, Industrial Automation/Robotics

Very key, high impact opportunity for a Strategic Account Manager!   Boston area robotics company, amazing technology and leadership.

Develops, cultivates, and expands relationships with strategically important large global OEM and End User customers. The Strategic Account Manager is responsible for direct engagement and achieving assigned strategic account objectives within each account. Leads the customer identification, development, and account planning cycle and ensures customers’ needs and expectations are met.

Primary Responsibilities

  • Develop and nurture target account prospects and customers
  • Execute strategy and tactics to attain OEM wins with recurring revenue at global OEMs in the food production markets.
  • Cultivating relationships and winning design specification positions with large global end users.
  • Deliver technical presentations explaining products, services, and solutions to existing and prospective customers
  • Ensure data consistency and data entry in Salesforce
  • Identify high-potential customers in the Food and Consumer Goods industries
  • Establish strong professional relationships with key personnel at strategic accounts
  • Coordinates the involvement of personnel, including support, service, and management resources, to meet account performance objectives and customers’ expectations
  • Meet assigned targets for strategic objectives at customer accounts
  • Proactively drive a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones over the course of 1 to 3 years
  • Proactively assess, clarify, and validate customer needs on an ongoing basis
  • Possess and execute a direct strategic hunting mentality

Requirements

  • Minimum 10 years of direct strategic sales and account management experience including direct selling
  • BS in Engineering or equivalent technical experience
  • Strong communication, interpersonal, customer service, and sales skills
  • Presentation skills and ability to convey product and company value
  • High-level organizational skills
  • Experience with CRM; Salesforce preferred
  • Ability to travel domestically and internationally up to 25% of the time
  • Experience in the industrial automation industry preferred

Product Marketing Manager, Industrial Automation/Robotics

Boston area robotics company, amazing technology and leadership.

The Product Marketing Manager will be responsible for developing and executing marketing strategies and supporting assets that ensure products are properly positioned in the market. The ideal candidate will be a self-starter with demonstrable experience leading go-to-market activities for high-tech products in B2B markets. Deep understanding of the sales channel and a proven ability to convey value propositions of highly differentiated products to target customers.

High-visibility, high-impact role where you will work alongside product management, design engineering, marketing communications, and business development teams to drive positive results in the market. More than a person that checks all the boxes, we are looking for someone who is excited to collaborate with a team of builders to transform businesses with new robotic automation capabilities.

Primary Responsibilities:

  • Work together with product managers to test and deploy compelling messaging and visual assets for new products and features
  • Collaborate with the marketing team to create and execute end-to-end marketing strategies for product portfolio
  • Support business development team and integration partners with new content and tools to make them successful
  • Lead cross-functional teams in deploying high-performing campaigns across key verticals to increase pipeline and support new customer acquisition
  • Participate in regular customer interviews and focus groups to uncover key insights that inform product positioning and messaging
  • Manage external marketing agencies keeping them on task with properly prioritized initiatives

Requirements:

  • Bachelor’s degree in Marketing or Business Administration
  • 5+ years of B2B experience bringing technical products to market
  • Strong written and verbal communication skills
  • Proven ability to manage multiple projects on aggressive timelines
  • Basic photo and video editing experience
  • Ability to regularly interface with executive team
  • Experience working with external agencies
  • Experience working across technical and commercial teams
  • Industrial automation experience is preferred